Seller:Shoichi Co., Ltd.
Name of the general manager:Yamamoto Shoichi
Postal Code: 166-0004
Address: 1F Serida Building, 1-17-14 Asagaya Minami, Suginami-ku, Tokyo
- Explanation of fees other than the product price
- In addition to the sales price, shipping fees, cash on delivery fees, and bank transfer fees may apply.
- Application expiration date
- You must complete the payment within 7 days after placing the order. If there is no payment within 7 days after the order, it will be considered that there is no intention to purchase, and the order will be automatically canceled.
- defective products
- Please contact us promptly after the product arrives. Please note that we cannot accept returns unless there is a defect in the product.
- Sales volume
- Please check each product page.
- Delivery time
- We will ship your order within 7 days of receiving it.
The products listed may also be sold in physical stores, so there may be cases where we are unable to deliver the product due to stock shortages even after your order is confirmed.
- Payment deadline
- Please allow 7 days for the confirmation email to be sent to you.
- Return period
- In the unlikely event that the product is damaged or soiled, or is different from your order,
Within 3 days after receiving the productTo,
First, emailPlease contact us at:
We will contact you again to let you know the return address and other procedures.
If the item is out of stock, we will exchange it for a good item, or if it is out of stock, we will refund you.
If you do not contact us in advance, or if you return the product without contacting us,
Returns are not accepted.
Different image, different size, different color from monitor, torn outer box, dirty, smelly, and
We do not accept returns or exchanges due to incorrect ordering.
Refund Policy
We will transfer the funds to your designated account within 7 days of receiving the returned product.
* Regarding refunds for credit card payments
We process sales immediately after shipping, so depending on the timing, there may be a charge from the credit card company. In this case, a refund will be issued through the credit card company the following month. - Return shipping fee
- Returns due to customer reasons will be at the customer's expense.
If the product is defective, we will cover the shipping costs. - Public email address
- customer@colorsshop.jp