Description based on the Specified Commercial Transactions Act

Explanation of charges other than the product price: In addition to the sales price, shipping fees, cash-on-delivery fees, and bank transfer fees may apply.
Application expiration date: Your order must be completed within 7 days. If payment is not received within 7 days after your order, it will be considered that there is no intention to purchase, and the order will be automatically canceled.
Defective products: Please contact us promptly after the product arrives. Please understand that we cannot accept returns unless there is a defect in the product.
Sales volume: Please check each product page for details.
Delivery time: We will ship your order within 7 days of receiving it.

The products listed may also be sold in physical stores, so there may be cases where we are unable to deliver the product due to stock shortages even after your order is confirmed.

Payment deadline: Please complete the process within 7 days of receiving our confirmation email.
Return period: In the event that the product is damaged or soiled, or if it is different from what you ordered, as a general rule...
Within 3 days of receiving the productto,
First, emailPlease contact us at [email address].
We will contact you shortly regarding the return address and other procedures.

If the item is in stock, we will exchange it for a new one; if it is out of stock, we will issue a refund.
Please note that if you do not contact us in advance, or if you return the product without contacting us,
Returns are not accepted.

Differences in image, size, color differences from the monitor, tears in the outer box, dirt, odor, and
We do not accept returns or exchanges due to ordering mistakes.

Regarding refunds
We will transfer the refund to your designated account within 7 days of receiving the returned item.

*Regarding refunds for credit card payments
We process sales immediately after shipping, so depending on the timing, there may be a temporary charge from the credit card company. In this case, a refund will be issued through the credit card company the following month.
Return shipping: Returns due to customer reasons will be at the customer's expense.
If the item is defective, we will cover the cost.
Public email address: customer@colorsshop.jp