This agreement stipulates the services provided by our online shopping network, the use of the same site, and the membership of the same site.
Article 1 (Members)
1. A member refers to a person who agrees to this agreement, completes the prescribed membership procedures, and is issued a network member ID and password by us.
2. We will consider all information entered at the time of membership registration to be correct. We will not be responsible for any disadvantages incurred by the member due to incorrect information.
3. The member is fully responsible for the use and management of the network member ID and password issued at the time of registration. We will not be responsible for any issues arising from negligence in the use of the network member ID or from third parties using the network member ID and password.
4. If there are any changes to the registered information, the member shall promptly update the registration information.
5. Members can withdraw from membership based on the prescribed procedures set by us. Even upon withdrawal, the minimum necessary information for our business will not be deleted.
6. If a member falls under any of the following items, we can cancel the member's qualification at our discretion without notifying the member.
(1) If they interfere with our business or cause damage to us
(2) If they improperly use the network member ID or password
(3) If there is false information in the registration details
(4) If we determine that the member is otherwise unsuitable
Article 2 (Handling of Personal Information)
1. Personal information of customers refers to information that can identify a specific individual (such as name, address, phone number, date of birth, email address, etc.). We ask that you provide this information voluntarily. Additionally, if there is information that cannot be provided, some services may not be available.
2. When we collect personal information, we will clearly state the purpose on our website or in catalogs. We will not use personal information for purposes other than those communicated to the customer. Furthermore, we will collect information using lawful and fair means.
We may conduct surveys to collect information necessary for our business activities, but the collected survey data will not be disclosed in a way that identifies individual respondents to third parties.
3. Description of product services.
① For shipping of products and after-sales service and communication after delivery
② For providing information about new products and services, outbound product guidance, credit management related to transactions, collection management, debt management, and other sales activities related to lifestyle proposals
③ For creating statistical data for marketing, sales promotion, and product planning (individuals cannot be identified.)
* Please note that we may record the content of phone calls from customers for the purpose of improving the quality of our internal telephone responses and accurately understanding inquiries.
4. We will not provide personal information of customers to third parties except in the following cases.
(1) If the customer has given consent
(2) If it is deemed necessary to provide under the law
Article 3 (Orders)
1. The order limit for customers is set according to their usage status with us.
2. According to our regulations, payment methods may be changed or customer product applications may be declined. In such cases, the expected delivery date of the product may also change.
3. Those under 16 years of age should place orders in the name of their guardian after consulting with them.
4. The completion of an order is determined when the order information reaches our system and the application completion screen is displayed on the applicant's computer.
Article 4 (Delivery)
1. Normally, after payment, it takes about 3-5 days for product preparation and 10-20 days for delivery, so please understand. However, this does not apply during our holiday periods such as year-end and New Year, Golden Week, and Obon.
2. Depending on the product, delivery may take more than two weeks due to production circumstances.
3. If you apply for more than two types of products, they may not be delivered at the same time.
4. If there is a rush of orders and the applied product is sold out, we will notify you by phone or email.
5. If the order amount does not meet a certain amount, we will charge for product delivery. Additionally, some products may have individual shipping fees.
6. Due to the appearance on the screen or the computer display, the actual product may appear in different colors or designs.
Delivery time
Preparation time for shipment: 3
Governing law
The conditions of these services and other contracts shall be determined and interpreted in accordance with the laws of the United Kingdom.