This BALENCIAGA product is made of genuine leather. Changes in the surface condition due to normal use are unavoidable. There may be noticeable marks or unevenness, but this is a characteristic of the material and technique, not a defect.
To prevent color transfer, it is recommended not to make direct contact with contrasting colored clothing or items.
If the product has metal parts, avoid contact with liquids, strong chemicals, and hard surfaces.
For cleaning, gently rub dirt with a dry, soft cloth dyed with natural dyes. If liquid comes into contact, immediately dab and wipe it off, then let it air dry. Do not use neutral or strong chemicals. Also, do not wash in a washing machine. It is recommended to have it cleaned by a professional cleaning service. This product should not be placed in high-temperature areas or exposed to direct sunlight for extended periods. After use, it is recommended to store it in a pouch and box to protect it from light, dust, and moisture.
BALENCIAGA assumes no responsibility for any damage caused by failure to follow the care instructions above or improper use. If you have any questions or concerns, please feel free to contact BALENCIAGA customer service.